Head Housekeeper

Job Introduction

At The Hawthorns we believe in supporting those who support our residents; we recognise and celebrate our hard-working colleagues, champion your career development and offer a range of apprenticeships, and provide you with access to a range of leisure and retail discounts.  

We are seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Head Housekeeper.  

ABOUT THE ROLE 

Your focus as Head Housekeeper will be to oversee the housekeeping and laundry cleaning service in support of the hospitality services function to ensure a high-quality and comprehensive care service is delivered to residents.  

Other responsibilities will include: 

• Carrying out all cleaning duties as per the housekeeping job description.
• Preparing orders for Home Manager approval for all cleaning materials with approved suppliers whilst complying with procedures to maintain appropriate stock levels and control and ensuring good quality products are purchased within agreed budget limits.
• Monitoring standards of work of the housekeeping and laundry team to always maintain high cleanliness standards.
• Supervising and directing the work of the housekeeping team, providing instruction and demonstration to new staff on cleaning tasks and materials.

ABOUT YOU  

To succeed in your application, you will live our values of caring, supportive, honest, respectful and accountable in all you do.  

 Our ideal candidate must have: 

• Experience in cleaning and managing laundry in a public setting.  
• Knowledge of health and safety, particularly moving and handling techniques, fire safety, and COSHH assessments.
• Demonstrate compassion and commitment to the delivery of high-quality housekeeping/laundry service to residents.
• Demonstrate the ability to lead, supervise and develop teams.

ABOUT THE HAWTHORNS 

The Hawthorns is a unique retirement model that offers retirement properties to rent for couples or individuals who seek a rich, independent lifestyle, at beautiful locations across the country. The Hawthorns retirement villages are vibrant and companionable places; we eat together, we have fun together, and we live together. Our vision of ‘creating meaningful lives together’ is reached by the exceptional service and experience we proudly offer throughout our portfolio of four luxurious retirement homes whilst establishing ourselves as the preferred choice for residents and employees.  

 Please note this role will require: 

• A DBS Disclosure check, the cost of which will be met by the business.  
• Proof of eligibility to work in the UK.