Job Introduction
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.
When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as an Admissions Coordinator. If this sounds like the place for you, we’d love to hear from you!
ABOUT THE ROLE
As our Admissions Coordinator you will be the first point of contact for prospective residents and their families, guiding them through the entire move-in journey. This includes managing enquiries, conducting personalised show rounds, maintaining showroom standards, handling contract administration, and ensuring a smooth and welcoming transition into life in the home.
Other responsibilities will include:
- Managing home-level enquiries with professionalism, empathy, and efficiency, ensuring all potential residents and families receive timely information and support.
- Conducting engaging and informative show-rounds, presenting the home’s facilities, lifestyle offering, and community with warmth and confidence.
- Maintaining showroom standards throughout the home, ensuring key areas are always clean, inviting, and aligned with brand presentation expectations.
- Coordinating the full admissions process, including scheduling care assessments, liaising with families and healthcare professionals, and ensuring completion of all required documentation.
- Supporting residents and families emotionally and practically during the transition process, building trusting relationships from enquiry through to post-move-in.
- Presenting the resident’s room on move-in day, ensuring it is welcoming, functional, and ready for their arrival.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
- Enjoy interacting with both existing and potentially new residents and their families.
- Possess effective interpersonal skills and professional telephone manner.
- Be able to prioritise your own workload.
- Ideally have a background in a previous sales position.
ABOUT AVERY
At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Attached documents
The following content displays a map of the job's location.
